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KHEEN GAMBOA

Platform Technical Lead at Coles Group.
28+ years across the full mobility ecosystem.

Enterprise Mobility· Data Capture· Account Management· Pre-Sales· AI Governance· Platform Leadership· Solution Selling· Stakeholder Management·

I sit between the technology and the business, trusted by both.

For nearly three decades I've worked inside a single ecosystem: enterprise mobility and data capture, the mobile barcode scanning technology that keeps retail, logistics, and supply chains moving. What makes my perspective unusual is that I've seen it from every angle.

Hardware vendor (Symbol Technologies / Telxon). Software vendor (Wavelink). Systems Integrator (Peacock Bros). And today on the customer side at enterprise scale with Coles Group, accountable owner of 37,000+ devices across 900+ stores, 12 distribution centres, manufacturing plants and customer fulfilment centres.

I'm now focused on where two threads meet: account management & pre-sales, and increasingly positioning myself in AI governance, risk, and business transformation.

28+

Years in mobility

37K

Devices managed

900+

Retail stores

What I bring to the room: Technical Authority and Business Acumen.

See the work → Credentials → Hire me →

ENTERPRISE MOBILITY

Workspace ONE · SOTI MobiControl · Intune · Zebra · Honeywell · Datalogic

ACCOUNT MGMT

Portfolios up to $1.2M · Key enterprise accounts

PRE-SALES

Solution design · ROI modelling · Executive presentations

AI GOVERNANCE

Risk frameworks · Business transformation · MIT Applied GenAI

PEOPLE LEADERSHIP

Squad management · Workload planning · Capability development

DELIVERY & OPS

Projects to $1.5M · Governance · ITIL · Lean Six Sigma

28 YEARS.
One ECOSYSTEM.

COLES GROUP lead Platform Technical Lead Feb 2025 to Present
Lead the Enterprise Mobility platform end to end, delivery, security, lifecycle, stability, as accountable owner of 37,000+ devices across 900+ stores, 12 distribution centres, manufacturing plants and customer fulfilment centres.
- Manage a high-performing squad: people leadership, workload planning, resource estimation, capability development
- Own governance, risk, and compliance frameworks embedded into operations
- Deliver business-critical projects valued up to $1.5M to time and budget
People Leadership Enterprise Mobility Governance $1.5M Delivery
COLES GROUP senior Senior Mobility Engineer Jan 2019 to Feb 2025
Delivered enterprise mobility solutions across the device lifecycle, strategy through deployment at scale. Managed technology resources and delivery across multiple concurrent projects.
- Owned mobile device and application management strategy, aligning platform decisions to business outcomes
- Designed and executed Android OS upgrade in-house, saving $130K to $150K in vendor costs
MDM/UEM Android iOS Cost Saving
PEACOCK BROS account manager Account Manager / Sales Engineer Apr 2013 to Dec 2018
Managed key enterprise accounts including Zirco Data, Mondelez, and Asahi, trusted technical and commercial point of contact, owning relationships from first conversation through to delivery.
- Led solution scoping, proposals, and negotiations framing complex technology as clear business value
- Owned a device lifecycle portfolio worth up to $1.2M in total value
Account Management Pre-Sales Negotiation $1.2M Portfolio
WAVELINK pre-sales Sales Engineer Mar 2012 to Mar 2013
Technical authority in the sales room. Worked through channel partners and directly with key enterprise customers including Coles, translating complex solutions into business outcomes.

Solution Selling Demonstrations Channel Partners
PEACOCK BROS systems engineer Systems Engineer Jan 2007 to Jun 2011
Delivered and oversaw technology solutions for clients, evaluation through implementation. Designed and deployed rugged mobility, barcode scanning, RFID, and mobile printing systems for logistics and manufacturing clients.

Rugged Devices RFID Implementation
SYMBOL TECH. foundation Senior Repair Technician Jan 2003 to Jan 2007
Recruited into Symbol Technologies through its acquisition of Telxon as the dedicated Telxon specialist. Trusted to service and support the Telxon device fleet through its phased retirement. Symbol's enterprise scanning business is now part of Zebra.

Zebra / Symbol Data Capture Hardware

Full career arc: Symbol → Peacock Bros → Wavelink → Coles Group

CERTIFIED.
Studying. PROVEN.

In Progress · 2026

MIT

Applied Generative AI for Digital Transformation

Professional Education program grounding AI strategy, risk, and responsible adoption for enterprise leaders.

Issued Jul 2026

OUTSKILL

AI Generalist Accelerator

Prompt Engineering · n8n Automation · Voice Agent Orchestration · MCP Integration · Multimodal AI

Cisco

CCNA — Cisco Certified Network Associate

CWNP

CWNA — Certified Wireless Network Administrator

AXELOS

ITIL Service Management

Six Sigma

Lean Six Sigma Methods

Tertiary

Diploma in Electrotechnology

Automation

n8n · Make · Zapier

OPEN for
WORK

If you're a player in enterprise mobility and data capture, AI automation workflows, vendor, integrator, or enterprise customer, and you want someone who sits between the technology and the business and is trusted by both, let's talk.

Account Manager
Technical AM
Pre-Sales Consultant
Solutions Consultant
Customer Success
Business Development

Melbourne, VIC · Australia

THE right
FIT?

I understand how every player in this space operates, the Hardware vendor, the ISV, the Systems Integrator, and the customer, because I've stood in each of their shoes. That translation ability is rare. It's what I bring to your team.

Get in touch →

Open to opportunities